Privacy Policy

Effective Date: June 10, 2020

Updated: March 21, 2022

Ditch the Mix (“Ditch the Mix,” “we,” “us,” or “our”) developed this Privacy Policy to explain how we may collect, process, share, store, and transfer your Personal Data that you provide when you visit our Site, access our Goods, and order our Goods as a Visitor. All collection, use, and disclosure of your business and Personal Data will be governed under this Privacy Policy.

If you have questions about our privacy practices that are not addressed in this Privacy Policy, please contact us.

What Personal Data Do We Collect?

Ditch the Mix is where you can learn more about our Goods and order our Goods. We may collect Personal Data about you when you visit or access Ditch the Mix, including the following:

Personal Data You Provide to Us Voluntarily – We receive, collect and store any information you enter on our Site or provide us in any other way. In addition, we collect your geo-location from device identifiers that are commonly generated in establishing a connection with our Site. We also collect your name, phone number, email address, and any other information that you choose to provide to us (1) if you submit a contact request form; or (2) if you submit a custom request form; or (3) if you contact us as a potential customer; or (4) if you submit a comment, question, or review of our Goods. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, postal address (billing and shipping addresses), phone number, and email address); payment details (including credit card information), comments, and feedback.

How Do We Process Personal Data?

When you conduct a transaction on our website, as part of the Process, we collect personal information you give us such as your name, postal address (billing and shipping addresses), phone number, and email address. Your Personal Data will only be used for the specific reasons stated below.

We collect such Non-personal and Personal Data for the following purposes:

  1. To provide Goods and operate the Site;

  2. To provide our Visitors with ongoing customer service and order assistance;

  3. To be able to contact our Visitors with general or personalized order-related notices and promotional messages from us or on behalf of our affiliates and business partners;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To analyze or improve the Goods;

  6. To protect Ditch the Mix and the rights of Visitors and others to enforce the terms of Ditch the Mix; and

  7. To comply with any applicable laws and regulations.

Sharing of Information

We share information with:

  • Members of Shopify.com and the PayPal corporate family, such as Paypal and Venmo;

  • Other companies that we have hired to provide services on our behalf;

  • Other third parties where necessary for our business purposes or as required by law; and

  • Otherwise with your consent.

Our business is hosted on the Shopify.com platform. Shopify provides us with the online platform that allows us to sell our Goods to you. Your data may be stored through Shopify's data storage, databases and the general Shopify's applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Shopify and used by our business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

When you visit Ditch the Mix, we and certain business partners and vendors may use cookies and other tracking technologies (collectively, “Cookies”) to recognize you and to otherwise customize your online experiences and other content and advertising; measure the effectiveness of promotions; and mitigate risk, prevent potential fraud, and promote trust and safety across the Site. Certain aspects and features of the Site are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the Site may be limited or not possible.

Our business also uses third-party services, such as Google Analytics, Fera and other applications, resulting in placing Cookies and utilizing other tracking technologies through Shopify´s services. We use Cookies:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Shopify's platform;  and to ensure our platform is secure and safe to use. 

General Information & Your Rights

We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect any monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at ditchthemix@gmail.com. 

Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. The revised Privacy Policy will be effective as of the published Effective Date. If we make material change(s) to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ditchthemix@gmail.com.

Definitions

Personal Data means information that can be associated with an identified or identifiable person. “Personal Data” can include name, postal address (including billing and shipping addresses), phone number, email address, financial account information, and account number. Personal Data does not include information that does not identify a specific Visitor.

Process describes any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.

Goods means all of Ditch the Mix’s products, including, but not limited to, rotating, seasonal and limited time products.

Site means Ditch the Mix website, mobile apps, official social media platforms, or other online properties through which Ditch the Mix offers the Goods.

Visitor means you or anyone else who has established a relationship with Ditch the Mix (for example, by ordering Goods) or otherwise receives Goods or accesses the Site.